Terms and conditions

By placing an order with Cordell Hair, you agree to the following terms:

Orders

• All orders must be paid in full before processing
• Once an order is placed, it cannot be changed or cancelled
• Pre-orders are final sale

Processing & Shipping

• Processing times will be stated at checkout or when ordering
• Shipping times may vary depending on location and carrier
• We are not responsible for delays, lost, or stolen packages once shipped

Returns & Refunds

• Due to hygiene reasons, all sales are final
• No refunds, returns, or exchanges unless the wrong or damaged item was received
• Issues must be reported within 48 hours of delivery with proof

Product Information

• Hair texture, colour, and appearance may vary slightly due to lighting and monitor settings
• Proper maintenance is required to keep bundles in good condition

Customer Responsibility

Customers are responsible for:

• Providing the correct shipping address
• Reviewing all order details before purchase
• Following proper care instructions for hair maintenance

Pricing

• Prices are subject to change without notice
• Promotions and sales are limited-time offers and cannot be applied after purchase

Agreement

By purchasing from Cordell Hair, you confirm that you have read and agreed to these terms and conditions.